Redefining the Rhythm of Business Communication

At Buel, we believe that communication shouldn’t be a barrier to growth; it should be the catalyst for it. In an era where businesses are more connected yet more fragmented than ever, we saw a need for a communication ecosystem that is as agile as the teams using it.

Trusted by growing teams and large enterprises

The story and strategy behind Buel

Buel powers modern business communication through two core products: BuelPBX, a cloud-based phone system that securely connects your offices, branches, and teams over the internet using any existing devices, and Buel Bucket, a unified inbox that brings calls, WhatsApp, email, and other channels into one workspace for your team. Together, they help Nepali and global businesses move from legacy phone setups to transparent, data-driven communication, with clear visibility into every customer interaction across customer service, sales, and support.

The people behind Buel

Sushant Rai

CEO & Founder of Voxcrow

He is a tech entrepreneur with 18+ years of global VoIP experience, leading projects in Malaysia, Singapore, and beyond. His expertise is built on practice, self-learning, and international certifications.

Anil Dhakal

Chief Business Strategy Officer

He leads VoxCrow’s business strategy, driving growth, innovation, and market expansion. He plays a key role in advancing product solutions like GetDesk, Ringaze, Buel, and VoxCrow’s BPO & BMO services.