One Ecosystem Limitless Scale
Unified OS for
Modern Business
Buel is a unified suite of products designed to help MSMEs manage every touchpoint of the customer journey, from the first call to the last-mile delivery.
🟢 Get Buel PBX 5 Extensions 🟢 NRS 1000 Only 🟢 Instant Setup
Trusted by growing teams and large enterprises
Multipurpose Product
For a smooth business operation, select individual solutions to link the entire suite.
Buel PBX
Buel PBX is a cloud phone system that lets your team handle all customer calls from anywhere using one business number. It adds smart routing and call recording so you never miss an important conversation.
Report & Analytics
Branch Intercom
Smart IVR
Call Recording
Buel Bucket
Buel Bucket is an omnichannel inbox that pulls email, chat, social, and calls into one place so teams reply faster. It auto-creates tickets from every conversation, helping you stay organized and close more deals.
Ticketing
Unified Inbox
Assign Teams
Sync Chat
Frequently Asked Questions
What is Buel Bucket, and how does it improve team communication?
Bucket is a unified dashboard that brings WhatsApp, Messenger, and phone calls into one place to prevent missed leads. It automatically turns every message into a trackable ticket, allowing your team to manage notes, status, and ownership from a single screen.
Do I need to purchase expensive hardware to use Buel PBX?
No, you do not need to buy new hardware because the Buel PBX works with free softphone apps on your existing laptops and smartphones. If you prefer physical desk phones, the system supports “Bring Your Own Device” (BYOD) for most standard SIP/IP phones you already own.
How does Bucket help my team track customer orders and inquiries?
The dashboard provides a right panel where you can see the ticket ID, assigned agent, priority level, and the remaining time for a reply. This allows your team to see exactly where a customer is in their journey, from the initial call to the final delivery, without switching apps.
What is the cost of Buel Cloud PBX for businesses in Nepal?
Instead of charging per user, Buel PBX offers affordable extension bundles, such as a 10-extension bundle for Rs. 1,500 per month when billed yearly. There is also a one-time deployment fee of Rs. 10,000, making it a predictable and cost-effective solution for SMEs.
Can I integrate my NTC or Ncell SIP lines with Buel PBX?
Yes, Buel PBX is built to work with both NTC and Ncell enterprise SIP services. While NTC typically requires a new SIP number, the team assists you with the provisioning process so your existing mobile operator can power your office phone system.
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Maximize Buel efficiency by integrating intelligent routing, pbx, recording, and analytics into your dashboard.
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